All registration cancellations and refund requests must be made in writing by May 10, 2019. An 80% refund of conference fees will be given for cancellations received by that date. No refunds will be granted for requests postmarked after May 10, 2019. Submit all requests to APIC Annual Conference registration via email at annual@apic.org.

APIC regrets that refunds will not be given for no-shows.

All requests for exceptions to the cancellation/refund policy must be submitted in writing by the registrant with appropriate documentation no later than June 27, 2019. After that time, no refund considerations will be made. Substitutions within this program are gladly accepted. A substitution of your full registration is permitted prior to the conference by submitting a written request to annual@apic.org.

Onsite transfers are not permitted. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution before the change can be made.

Badge sharing, splitting, and reprints are strictly prohibited.